Shipping policy

Delivery Options
 
 
Ruqyah Centre offers the following delivery options for all online orders.
Standard Delivery
3-5 business days
£5.95
Express Delivery (Mon-Fri)
Order Before 11am 
(1-2 business days)
£9.95
Free Delivery (Mon-Fri) – Express Delivery
Order Before 11am
(1-2 business days)
 Minimum order £100
All orders above £100 will qualify for free next day delivery.
 
Note: All prices exclude VAT and delivery costs, which will be included in the total amount due. If you order Products from our site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order. In the event that if import duties and taxes remain unpaid by you, we are under no obligation to compensate for any losses as a result of destruction or abandonment of your order.
Please note: We do not ship to PO Box, BFPO, APO and FPO addresses. We also do not offer delayed or named day deliveries. Once your order is placed it will be fulfilled and despatched within the timelines specified in the table above. For large orders, you may receive a call from our Customer Services team as other charges may apply.
Weekend Delivery
All orders placed over the weekend (Sat-Sun) will be shipped on the following Monday.
**We do not ship Cordials or other liquids internationally.** 
Don’t see your country? Contact us for more information.
Postcodes Excluded for UK Next Day & Saturday Delivery
The following postcodes are excluded from UK Next Day Delivery and Saturday Delivery:
GY1 Herm only (Channel Islands)
GY9 Sark (Channel Islands)
HS1-9 Outer Hebredes
PA20-38,41-42,60-78,80-88 Paisley
ZE* Shetlands
KW* Kirkwall
PH17-26,30-44,49-50 Perth
AB37-38,44-45,53-56 Areas of Aberdeen (Moray & Aberdeenshire)
CA18-27 Carlisle, Cumbria
IM* Isle of Man
IV7,9-12,14-28,30-32,36,40-56 Inverness
KA27-28 Kilmarnock
LA15-23 Lancaster
TR21-25 Truro
•⁠  ⁠Signifies all postcodes after the prefix.
 
International Delivery
For purchases from outside the UK, import duties and taxes or equivalent may be due and payable in the jurisdiction in which the Goods are ordered/delivered. The recipient will be responsible for the payment of all these charges. We cannot accept any responsibility for these charges and we undertake to make no calculations or estimates in this regard.
If you are buying internationally, you are advised to contact your local customs authorities for further details on costs and procedures. As the buyer of the Goods, you will also be the importer of record and as such should ensure that your purchase is in full compliance with the laws of the country into which the Goods are being imported. 
Please be aware that Goods may be inspected on arrival at port for customs purposes and we cannot guarantee that the packaging of your Goods will be free of signs of tampering. We cannot also be held accountable for delays in Custom Clearance.
Please feel free to contact us here if you have any further questions on the delivery of your Goods.
 
 
 
 
 
 

Compare0

              Terms & Conditions

              Demati supplies products listed on the Demati, and Demati websites, and in our stores under the following Terms and Conditions. Please read these Terms and Conditions, and our Privacy and Cookie Policies carefully before using any of our websites, or ordering from us.

              The Terms and Conditions apply to your use of any Demati website and to any products you purchase from them; regardless of how you access the website, including any technologies or devices where our website is available to you at home, on the move or in store

              We reserve the right to update these Terms and Conditions at any time, and any updates affecting you or your purchases will be notified to you, by us in writing (via email), and on this page.

              The headings in these Conditions are for convenience only and shall not affect their interpretation.

              We recommend that you print and keep a copy of these Terms and Conditions for your future reference...